What Data We Collect and Why
When you open an account, we collect the details you enter at registration — name, email address, date of birth and your chosen payment method. When you link a local wallet like DANA, OVO or GoPay, we store the wallet identifier needed to process your deposit
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or withdrawal. We do not store your full wallet PIN or password at any stage. Beyond account fields, we collect standard session data: device type, browser, IP address and pages visited. This helps us keep the lobby stable and detect unusual login activity on your account.
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We also collect transaction records — deposit amounts, withdrawal requests and the payment rail used — to maintain accurate account histories and comply with applicable financial record-keeping rules where local law requires it. You can ask us to export or delete this data at any time
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by contacting our support team. Requests are processed according to the rules in your eligible region. Our data practices apply only where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.